Public information

Privacy, terms and returns

Last updated 7 August 2026.

Privacy notice

MMCLI collects only information needed to respond to enquiries, create and secure portal accounts, link approved family and clinic records, fulfil orders, and provide care. Portal passwords are stored as one-way hashes. Sensitive government identifiers are encrypted and only masked digits are displayed.

Clinic staff review links to existing patient records. We do not sell personal information. Access is limited according to role, and security and audit records are retained to protect accounts and clinic operations.

You may request access, correction, account deletion, or help with a privacy concern by emailing mmclicarecenter@gmail.com. Medical records may remain subject to applicable healthcare retention requirements even after a portal account is disabled.

Website and portal terms

Website information is general and does not replace medical assessment, diagnosis, or emergency care. Service availability, package inclusions, facility options, product stock, prices, and delivery schedules must be confirmed by MMCLI.

Portal users must provide accurate information, protect their credentials, and use only accounts and family records they are authorized to access. MMCLI may suspend access when needed to protect patients, users, or clinic operations.

For urgent symptoms or emergencies, contact local emergency services or go to the nearest appropriate facility.

Shop returns

Check products when received. Report a damaged, incorrect, or incomplete order within 48 hours with the order reference and clear photos. Eligibility for replacement or refund depends on product condition, hygiene and safety restrictions, and applicable consumer law.

Do not return opened medicines, supplements, personal-care items, or other hygiene-sensitive products unless they are defective or incorrectly supplied. Contact mmclicarecenter@gmail.com before sending or bringing back an item.